Terms of service

Effective date: 19 August 2026.

1.1 These terms govern access to and use of the public website at https://rendus.help, operated by RENDUS LTD, 37 Sandy Lane, WOKINGHAM, RG41 4SS United Kingdom. By using the site, you agree to these terms. If you use it for an organisation, you confirm that you are authorised to bind that organisation in relation to site use. Contact: about@rendus.help; +44 7399 888999.

1.2 These are website-use terms only. They do not appoint us to perform database, cloud, software, cybersecurity, analytics or other professional services. Services are supplied only under a separately accepted proposal, statement of work or commercial agreement. Site content is general information and is not a substitute for advice based on a reviewed technical environment.

2. Permitted use

2.1 You may browse, print or internally circulate reasonable extracts for genuine evaluation of our business and services. You must use the site lawfully, fairly and in a way that does not impair availability, security or another person's rights. Permission is personal, limited, revocable and does not transfer ownership.

2.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

2.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

3. Prohibited conduct

3.1 You must not probe, scan or test vulnerabilities without written authorisation; bypass access or rate controls; introduce malware; scrape at disruptive volume; impersonate another person; submit unlawful or misleading material; attempt unauthorised access; or use site content to train a model where that requires copying beyond an applicable legal exception or express permission.

3.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

3.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

4. Information submitted

4.1 An enquiry must be accurate and must not include passwords, private keys, production datasets, special-category data or another person's confidential information unless we have agreed a secure method and lawful purpose. Sending an enquiry does not create a confidential adviser relationship or oblige us to accept work. We may delete unsolicited sensitive material.

4.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

4.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

5. Intellectual property

5.1 The site, its wording, design, graphics, software and selection or arrangement of material are owned by or licensed to RENDUS LTD and protected by intellectual-property law. Our name and branding may not be used to imply endorsement. No right is granted to reproduce substantial content, create a competing content repository or remove rights notices.

5.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

5.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

6. Accuracy and availability

6.1 We use reasonable care in maintaining public information but do not promise that every page is complete, current, error-free or continuously available. Technology descriptions are illustrative and may not match a particular client's requirements. We may change, suspend or withdraw content for maintenance, security, legal or business reasons without committing to preserve an earlier version.

6.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

6.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

7. Third-party references

7.1 A textual reference to third-party technology, standards or another website is provided for context and does not amount to endorsement, partnership or warranty. We do not control external content, availability, privacy or security. You must assess external terms and risks before relying on or providing data to another operator.

7.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

7.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

8. No professional reliance

8.1 Examples, articles and service summaries do not constitute legal, regulatory, financial, cybersecurity or architecture advice. Technical outcomes depend on data quality, legacy constraints, configuration, threat environment and governance. Obtain a scoped assessment before making a material migration, security, procurement or compliance decision.

8.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

8.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

9. Liability for site use

9.1 Nothing excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to that, we are not liable for indirect or consequential loss, loss of profit, revenue, savings, data, goodwill or opportunity arising solely from free public site use. Your statutory rights, where applicable, remain unaffected.

9.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

9.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

10. Security reporting

10.1 If you reasonably identify a site vulnerability, report it privately to about@rendus.help with enough detail to reproduce it, avoid accessing unnecessary data, stop if personal or confidential information appears and allow reasonable time for remediation. Public disclosure, extortion, persistence, denial-of-service testing and social engineering are not authorised.

10.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

10.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

11. Privacy and cookies

11.1 Personal data is handled as described in our privacy notice, and terminal-storage technologies are explained in our cookie policy. You are responsible for ensuring that information you submit about another person is lawful and transparent. Site security logs may be retained to investigate misuse and protect systems.

11.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

11.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

12. Suspension and termination

12.1 We may restrict or block access where reasonably necessary to protect the site, investigate suspected breach, comply with law or manage disproportionate traffic. Rights granted by these terms end immediately when you breach them. Provisions concerning ownership, disclaimers, liability, governing law and accrued rights survive.

12.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

12.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

13. General terms

13.1 If a provision is invalid, it is modified to the minimum extent needed or severed, while the remainder continues. Delay in enforcement is not waiver. We may revise these terms by publishing an updated effective date; changes apply prospectively. No person other than you and us may enforce them under the Contracts (Rights of Third Parties) Act 1999.

13.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

13.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.

14. Governing law and courts

14.1 These terms and any non-contractual dispute are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that a consumer may retain mandatory rights to bring proceedings in the part of the United Kingdom where they live. We encourage a user to contact us first so that concerns can be addressed promptly.

14.2 A permission or restriction in this clause is interpreted in light of the site's public informational purpose. It does not override a mandatory legal right, authorise access to a non-public system or expand any licence granted under a separate written services contract.

14.3 Where reasonable, we may request information needed to investigate an apparent breach and may preserve relevant security records. Cooperation does not waive either party's rights or convert informal website contact into a paid engagement.